Child Safeguarding Policy
Effective Date: 29/09/2026
EDSHREEM KNOWLEDGE (OPC) PRIVATE LIMITED
CIN: U85306KA2026OPC224377
GSTIN: 29AAJCE8508R1ZP
1. Introduction
EDSHREEM KNOWLEDGE (OPC) PRIVATE LIMITED, operating under the brand name EDShreem ("Company", "EDShreem", "we", "our" or "us"), is committed to promoting the safety, dignity and well-being of every child who accesses our educational platform, online and in-person courses, training programmes and related services.
We believe that every child has the right to learn in a safe, respectful and secure environment, free from abuse, exploitation, neglect, bullying and discrimination.
This Child Safeguarding Policy outlines the measures adopted by EDShreem to protect children while using our Services.
2. Scope
This Policy applies to:
- all children under the age of 18 years who use or access our Services;
- parents and legal guardians;
- schools, educational institutions and organisational partners;
- employees, trainers, instructors, consultants and contractors engaged by EDShreem; and
- any third party interacting with children through our platform with our authorisation.
3. Our Commitment
EDShreem is committed to:
- providing a safe and inclusive learning environment;
- protecting children from abuse, exploitation, neglect, and online and offline harm;
- respecting children's privacy and dignity;
- complying with applicable child protection and data protection laws;
- promoting responsible digital behaviour; and
- taking prompt action where safeguarding concerns arise.
4. Age-Appropriate Learning
Our educational content is developed with consideration for the intended age group and learning objectives.
Where courses are specifically designed for children, we endeavour to ensure that the content is:
- educational and age appropriate;
- respectful and inclusive;
- free from harmful, violent or sexually explicit material;
- designed to encourage safe and responsible use of technology; and
- consistent with accepted educational standards.
5. Parental or Guardian Consent
For learners under 18 years of age, EDShreem requires verifiable consent from a parent or legal guardian before creating an account, enrolling in a course or collecting personal information, where required by applicable law.
Parents or guardians may be required to:
- complete the registration process;
- provide consent for data collection and processing;
- manage payments and enrolments; and
- communicate with EDShreem on behalf of the child where appropriate.
6. Collection and Use of Children's Data
We are committed to protecting children's personal information.
Accordingly:
- we collect only the minimum personal data reasonably necessary for providing our educational services;
- children's personal information is not sold or shared for advertising purposes;
- we do not use children's personal data for behavioural advertising or profiling;
- personal information is protected through appropriate technical and organisational safeguards; and
- personal data is processed in accordance with our Privacy Policy and applicable data protection laws.
7. Communication with Children
To protect young learners:
- communications relating to enrolment, payments, progress and administrative matters should, wherever appropriate, be directed to the parent, legal guardian or authorised educational institution;
- EDShreem employees and instructors shall not seek private, personal or unsupervised communication with children outside authorised educational channels;
- official communications shall be conducted only through approved Company platforms or authorised communication channels; and
- any inappropriate communication involving a child should be reported immediately.
8. Online Safety
EDShreem encourages children to use digital services safely and responsibly.
Users should never:
- share passwords or account credentials;
- disclose sensitive personal information publicly;
- communicate with unknown individuals outside authorised learning activities;
- upload inappropriate, offensive or unlawful content; or
- engage in bullying, harassment or abusive behaviour.
Parents and guardians are encouraged to supervise children's online learning activities where appropriate.
9. In-Person Safeguarding
Where EDShreem delivers courses, workshops or training in person, additional safeguards apply to protect children in physical settings:
- children participating in in-person sessions are supervised by authorised trainers or staff;
- trainers, instructors, staff and contractors who work directly with children are expected to meet our suitability and conduct requirements, and may be subject to appropriate background checks where required by law;
- private, one-to-one or unsupervised contact between an adult and a child is not permitted, except where a parent, guardian or authorised institution is present or has expressly authorised it;
- sessions are conducted in safe and appropriate venues, and reasonable measures are taken for the physical safety and well-being of children on the premises;
- drop-off and collection arrangements, where applicable, remain the responsibility of the parent, guardian or authorised institution; and
- any physical, verbal or emotional mistreatment of a child, or any breach of these safeguards, must be reported immediately in accordance with the reporting procedures set out in this Policy.
10. Reporting Child Safety Concerns
Any person who becomes aware of behaviour that may place a child at risk is encouraged to report the matter immediately.
Reports may relate to:
- suspected abuse or exploitation;
- inappropriate communication;
- cyberbullying;
- harmful content;
- online grooming;
- physical, verbal or emotional mistreatment during in-person sessions;
- misuse of the learning platform; or
- any conduct affecting the safety or welfare of a child.
Reports should be submitted to:
Email: hello@edshreemknowledge.com
All reports will be treated seriously and handled confidentially to the extent permitted by law.
Where required by law, EDShreem may report matters to law enforcement agencies or other competent authorities.
11. Emergency Situations
If a child appears to be in immediate danger or requires urgent assistance, individuals should immediately contact the appropriate emergency authorities.
In India:
- Child Helpline:1098 (24-hour child emergency assistance)
- Police Emergency:112
Emergency services should be contacted before notifying EDShreem where immediate intervention is necessary.
12. Responsibilities
Employees, trainers, consultants and authorised representatives of EDShreem are expected to:
- comply with this Policy;
- maintain professional boundaries with children;
- report safeguarding concerns promptly;
- avoid any behaviour that could place a child at risk; and
- cooperate with safeguarding investigations where required.
13. Breach of this Policy
Violation of this Policy may result in:
- suspension or termination of user accounts;
- removal of access to courses or services;
- disciplinary action against employees or contractors;
- reporting to educational institutions;
- reporting to law enforcement authorities where required; and
- any other action permitted by applicable law.
14. Changes to this Policy
EDShreem reserves the right to amend or update this Policy from time to time. The revised Policy shall become effective upon publication on the Company's website unless otherwise stated.
15. Governing Law
This Policy shall be governed by and construed in accordance with the laws of India.
Any disputes arising from or relating to this Policy shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka.
16. Contact
EDSHREEM KNOWLEDGE (OPC) PRIVATE LIMITED
CIN: U85306KA2026OPC224377
GSTIN: 29AAJCE8508R1ZP
Registered Office:
No. 303, 2nd Floor, 15 A Cross Road,
Chikkabommasandra, Yelahanka New Town,
Bengaluru – 560064, Karnataka, India.
Email: hello@edshreemknowledge.com
Phone: +91 99165 61176